Privacy Policy

Who am I?

The data controller in respect of this website is Isabella Massardo. You can find details of how to contact me on the contact page of this website.

Your Personal Data

Personal data is data that can be used to identify an individual. For example your name, email address, home address and even IP address. On this website your personal data is only collected with your explicit permission, and will never be shred with third party marketers. On this website, your personal data is collected under the following circumstances:

Contact form

When you contact me using the contact form, you will be voluntarily providing me with your personal information. The information you enter in the contact form is encrypted, as you can see from the padlock icon in the address bar of your browser, and is sent to me by email.

While we have implemented encryption to ensure secure transmission of your personal information, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, you are always welcome to contact me via alternative means, such as by telephone.

Newsletter Mailing List

If you choose to subscribe to my mailing list, the data you enter during the signup process will be sent to Mailchimp (The Rocket Science Group, LLC), the provider of the tools I use to manage email marketing subscriber lists and send emails to subscribers. You can read their privacy policy here:
https://mailchimp.com/legal/privacy/

Should you wish to unsubscribe from the mailing list, you can do so at any time by clicking the “unsubscribe” link in any of the email campaigns you have received from me.

Document Downloads

A number of documents are available for download from this website, on condition that you provide your name and contact email address. This information is sent to me by email at the same time as the document is sent to you, also by email. You may choose to opt in to receive my monthly newsletter at the same time, but you are not obliged to do so in order to receive the documents. By providing your name and email address, you authorise me to contact you occasionally by email in the future for marketing purposes.

Comments

When you comment on a blog post on this website, you are required to give your email address and user name in order to identify you as a trusted user. This helps to avoid publishing spam comments.

Cookies

A cookie is a tiny data file that is used to store information. Most websites use cookies for a number of purposes, including providing essential functionality (e.g. a shopping cart), providing useful information about the way in which the website is being used (e.g. analytics), and many other functions such as enhanced security.

By continuing to use this website, you accept that we use the following cookies:

Google Analytics

We use Google Analytics to provide us with information about how our website is used, such as what countries our visitors are browsing from, and what pages are the most popular. The data gathered is anonymous and can not be used to identify individual users.

The cookies set are _utma, _utmb, _utmc, _utmt and _utmz. Should you wish to find out more about these cookies, you can do so here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google ReCAPTCHA

ReCAPTCHA is a service provided by Google that allows us to confirm that only real people and not spambots are able to submit our contact forms. When you tick the box that says “I’m not a robot”, Google place a cookie called NID in your browser, that communicates information such as what language your browser is set to, the date, how many mouse clicks you have made on the screen, and what other Google cookies you may have on your device.
https://developers.google.com/recaptcha

Google Fonts

We use Google Fonts API from Google Inc. (1600 Amphitheatre Parkway, Mountain View, California, 94043; “Google”) to provide the font faces we use on this website.The use of Google Maps API and Google Fonts API, as well as the relevant data transfer and processing is governed by Google Inc.’s data protection policy: https://policies.google.com/privacy.

Cookie Script

When you click “ok” on our cookie consent popup banner, a cookie called ‘cookiescriptaccept’ is set so that you will not be asked to reconfirm your acceptance for a period of time.

DYNSERV

This cookie is used by our web hosts to help them to balance load on their servers.

How to control cookies

You can control and/or delete cookies as you wish – for details, here is some more information. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Your rights

In accordance with UK and European law under the General Data Protection Regulation (GDPR), you have numerous rights in regards to the personal data we hold about you, including:

  • Right to confirmation – you have the right to know if we hold personal data that concerns you
  • Right to access – you have the right to view and to obtain a copy of any personal data we hold that concerns you
  • Right to rectification – you have the right to the correction of any inaccuracies within the personal data we hold that concerns you
  • Right to erasure – you have the right to have your personal data removed from our systems

Should you wish to exercise any of these rights, please contact me by email or by telephone. You can find out more about your rights under the GDPR here.